I see this role as a perfect blend of Customer Experience, Project Management, and Building Management—a unique combination I bring to the table.

Customer Service/Team Engagement:

With years of experience in retail and hospitality, I’m a compassionate problem-solver who genuinely enjoys helping people. Having been remote since the pandemic, I’m eager to return to an office setting, making me a natural at fostering connection and creating a welcoming environment for Gusto’s NYC team.

Project Management:

At HigherRing, I led a full company rebrand, including new positioning and streamlining our service offerings. I negotiated contracts that saved over $30K and expanded deliverables. I also executed marketing strategies across channels, balancing big-picture goals with meticulous attention to detail.

Building Management:

As a live-in Superintendent for my Brooklyn building, I handle tenant communications, schedule and coordinate vendors, and ensure the property runs smoothly—experience that highlights my ability to juggle moving parts and manage relationships effectively.

I’m confident my blend of skills, clear communication, and upbeat, solution-oriented attitude make me a strong fit as the point of contact for Gusto’s NYC office. I’d love to help create a space where the Gusto team and executives feel supported and inspired.